A procure to pay agent
One straight run from a typed request to a recorded payment, through a four-way match of the order, the goods receipt which carries the acceptance, the invoice and the contract. A single route out for anything that fails, and what the fixes teach comes back to the reading step.
PROCURE TO PAY OPERATING MAP
It runs itself, until it needs you
Somebody types what they need. Nobody touches the case again unless a check fails.
Straight through
Exceptions only
Learns from the fixes
INGRESS
Case opens
a request is typed
READ
Read and score
every field, on its own
POLICY
Policy and contract
rules and thresholds
BUDGET
Budget and sign-off
the ERP names who
ORDER
Issue the PO
sent to the supplier
RECEIPT
Goods received
received and accepted
MATCH
Four-way match
clear to pay?
PAY
Pay and record
paid, filed, counted
a check failed
SET ASIDE
Held for review
tagged with the cause
RESOLVE
A person fixes it
in the same run
once it is fixed, it runs the checks again
REPORT
Exceptions by cause
counted from every case
LEARN
What the fix taught
the person's answer, kept
what was learned is pulled in before the next case is read
THE FOUR-WAY MATCH
1. the order, what was agreed to buy
2. the goods receipt, what arrived and
how much was accepted
3. the invoice, what is being charged
4. the contract, the price agreed
Any one out of line and the case is set aside.
WHERE A PERSON COMES IN
Two places, and nowhere else.
Signing off a request above the limit, where
the ERP names who has the authority.
Fixing a case a check set aside, which the
machine then learns from.
WHAT TO WATCH
Touchless rate. Exception rate by cause. Average exception age.
the case moves on
set aside for a person
what the fixes teach
Every case records how it ran, so the rates above can be counted once there is real volume.
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