Who is responsible
VectoSource is a trading name of Ray Daiboun. VectoSource is not a registered company.
Registered correspondence: ADDRESS TO BE ADDED
Email:
Under United Kingdom data protection law, VectoSource is the controller of the information described below, which means it decides what is collected and what happens to it.
What is collected
No personal information is collected from visitors who simply read the site. Information is collected only where contact is initiated.
- Contact form. Name, email address and the content of the message, together with company and enquiry type where given. No other field is required. The enquiry is recorded in the site's own database as well as sent by email, so that a delivery failure cannot lose it. The country the enquiry was sent from is recorded alongside it, as reported by the hosting provider. No more precise location is held.
- Call booking. Name, email address, the selected time and any detail provided about the enquiry. The booking is operated by Cal.com.
- Direct email. Whatever the message itself contains.
- Clawzer trial. Name, company, work email address and, where provided, the intended use. The activation code issued is recorded against the email address so that it can be re-sent on request and verified when the software is activated.
- Page statistics. The number of times each page is opened and the broad region it was opened from. These figures are aggregated, carry no identifier and set no cookie. They cannot be traced back to an individual.
Purpose and lawful basis
Information is used to respond to the enquiry, to arrange and hold the resulting conversation, and to retain a record of that conversation so that any later discussion has context.
The lawful basis is legitimate interests, specifically responding to a business enquiry that the sender has chosen to make. Where the exchange concerns a prospective engagement, the basis is also the steps taken at the request of the enquirer prior to entering a contract.
Trial details are used to issue the activation code, to re-send it on request and to verify it on activation. The lawful basis is performance of a contract, and the steps taken at the request of the individual before entering one, as the trial cannot be provided without them. A trial request results in no marketing.
No mailing list is operated. Making contact does not result in subscription to anything, and no unsolicited material is sent.
Recipients
Six providers process parts of this information in order to operate the site and the Clawzer trial. Each is a processor acting only on instruction, and none may use the information for its own purposes.
- Vercel Inc. Hosting of the website and aggregated page statistics.
- Cal.com Inc. Operation of the booking page and the information entered there.
- Brevo (Sendinblue SAS). Sending the email the site generates: the enquiry itself and the Clawzer activation code.
- Neon Inc. The site's own database, holding enquiries sent through the contact form.
- Supabase Inc. The database holding Clawzer trial details and the codes issued against them.
- Email provider. Storage of correspondence once received.
The Clawzer installation file is served by Cloudflare Inc. No personal data is submitted in order to download it.
Information is not sold, licensed or exchanged. It is not passed to recruiters, interim providers or clients except where the sender expressly asks for an introduction.
Transfers outside the United Kingdom
Vercel and Cal.com are incorporated in the United States and may process information there. Both operate under the standard contractual safeguards recognised by the United Kingdom for international transfers, which is the basis on which those transfers are made.
Retention
Enquiry and booking records are retained for twenty four months from the date of last contact and are then deleted. Where an engagement follows, the engagement record is retained for six years from its conclusion, as required by tax and contract law.
Clawzer trial details, and the activation codes recorded against them, are retained for twenty four months from the date of the request and are then deleted. Where a paid licence follows, the licence record is retained for six years from the end of the licence, as required by tax and contract law.
Aggregated page statistics contain no personal information and are retained for as long as the measurement remains in place.
Rights of the individual
United Kingdom data protection law gives every individual the right to request access to the information held about them, to have it corrected or erased, to receive a copy in portable form, to restrict how it is used, and to object to its use altogether.
Requests carry no charge, require no reason to be given and are answered within one calendar month. Exercising these rights has no effect on any ongoing discussion.
The quickest route is the form at vectosource.com/privacy-request, which records the request and its deadline the moment it is sent. Requests by email to are treated the same way.
Complaints
Concerns are best raised directly, using the contact details above, so that they can be resolved. Where that does not produce a satisfactory outcome, complaints may be made to the Information Commissioner's Office, the United Kingdom supervisory authority, at ico.org.uk or on 0303 123 1113.
Changes to this notice
Any revision is reflected in the date shown at the top of this page. Information already collected is not put to a materially different use without the individual being asked first.
Cookies and similar technologies are addressed separately, on the cookie page.
